1. I want to buy your optical components, what is the price?
Re: Please contact our sales team with your detail requirements and quantity, we will send you our quotation within 24 hours for customers. We do not issue standard prices, because specifications and quantity of optical components are varies.
2. How to order products from SGOPTICS?
Re: You can place an order via email or online talk to window will offer service. We require signed formal PO with company name, address and main specifications. Our Sales will send you an order confirmation PI within 2 days.
3. Do you produce custom optics?I need one small prototype!
Re: Yes, Custom projects are our main speciality. No Minimal sum of the order, Ask for contact for your optics now.
4. What is the lead time?
Re: It is depends on products and quantity. Standard lead time: 3-4 weeks for windows, 6~8 weeks for lenses. Delivery time of your project will be indicated in the quotation.
5. How to make payment?
Payment can be made by Wire Transfer against our invoice. 50% prepay and balance to be paid after received good within one week for first business. We do not accept cheque and credit cards.
6. What about quality?
Re: With more than 10 years experience SGOPTICS has capability to produce high quality optics. All optical components are fully inspected and controlled to meet customer’s requirements. We are able to manufacture optical components and coatings to both MIL and ISO quality standards and of course we are ISO 9001 : 2015 certified.
7. OK, deal. How to receive parcel?
Re: Delivery by UPS, TNT, DHL, FedEx and other carriers on FCA terms (buyer pay for delivery). We also can prepay and add freight charge to your invoice by special request (CIP terms).
8. I have more questions..
Re: Talk to now!